Booking Details
Premium Deluxe Room_booking
Check-in Date:
Check-out Date:
Payment Details
Total
₹0
At Grand Shivneri Resort, we are deeply committed to protecting the privacy and personal information of our guests and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website or stay at our resort. By using our website or providing us with your information, you agree to the terms outlined in this Privacy Policy.
We may collect personal information such as your name, contact details, email address, and payment information when you make a reservation or communicate with us.
Our servers automatically capture certain information when you visit our website, including your IP address, browser type, referring/exit pages, and operating system.
We may use cookies and similar tracking technologies to improve your browsing experience and gather data on how you interact with our website.
The information we collect is used to process reservations, provide customer support, enhance our services, and communicate with you. Additionally, we may use your information to send you promotional materials or updates about Grand Shivneri Resort if you have opted to receive such communications
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers, business partners, or affiliates who assist us in delivering our services. We may also disclose your information to comply with legal obligations, enforce our policies, or protect our rights or the rights of others.
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law
You have the option to opt-out of receiving promotional materials or marketing communications from us. You can unsubscribe or manage your preferences by following the instructions provided in the communication or by contacting us directly.
If you access our website or make a reservation from outside the country where our resort is located, please note that your information may be transferred to and stored in a different jurisdiction. By using our services or providing your information, you consent to the transfer of information to countries outside your country of residence.
YDepending on applicable data protection laws, you may have certain rights regarding your personal information, such as the right to access, update, or delete your information. If you wish to exercise any of these rights, please contact us using the information provided below.
We reserve the right to modify or update this Privacy Policy at any time to reflect changes in our practices or legal obligations. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically for any updates.
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
By using our website or providing your information to us, you consent to the processing
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [Call: +91 9090064242 | +91 9090074242]. Thank you for taking the time to review our Privacy Policy. By continuing to use our website or services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy
To secure your stay at Grand Shivneri Resort, reservations can be made either through our website or by directly contacting our reservation team. A deposit or advance payment may be required to confirm your booking, with specific details provided during the reservation process. Please note that all reservations are subject to availability, and the resort reserves the right to decline or cancel a booking at its discretion.
Should you need to alter or modify your reservation, we encourage you to reach out to our reservation team promptly. We will do our best to accommodate your request, depending on availability and any applicable restrictions. Please be aware that all reservation changes are subject to management approval and may incur additional charges or adjustments to the rate.
Cancellations made 30 days before the check-in date will receive a full refund.
Cancellations made 20 days before the check-in date will receive a 50% refund.
All bookings made during peak seasons, such as long weekends, holidays, festivals, Christmas, and New Year, are non-refundable. Additionally, no refunds will be issued for lastminute cancellations.
Refunds for cancellations will be processed in accordance with our the cancellation and any applicable fees or deductions. Refunds will be issued using the original payment method.
Grand Shivneri Resort shall not be held responsible for any delay or failure to fulfill its obligations under these reservation and cancellation policies if such delay or failure results from circumstances beyond our control, including but not limited to natural disasters, acts of terrorism, or governmental directives.
For any questions or further clarification regarding our reservation and cancellation policies, please don't hesitate to contact our reservation team at [Call: +91 9090064242 | +91 9090074242]. We are here to assist you.